FAQs

Ocean Clothes is a unique clothing brand dedicated to providing high-quality, stylish apparel for both men and women. Our collection is designed to offer comfort, durability, and fashion-forward styles for every occasion.

All our clothes are designed and produced in Ukraine. We ensure strict quality control and ethical manufacturing practices to deliver the best products to our customers.

You can simply send us a direct message on our "INSTAGRAM", "SNAPCHAT", "FACEBOOK", "TWITTER" pages or just leave a comment and we will reply to you as soon as available.

Or contact our customer support team via email at support@ocean-clothes.com or by filling out the contact form on our website. Our team is available 24/7.

Simply browse our collections, select the items you wish to purchase, choose your size and color, and add them to your cart. Once you’re ready, proceed to checkout and follow the instructions to complete your purchase.

We accept payments via Paypal and all major credit and debit cards such as Mastercard and VISA.

Please refere to our Payment information page.

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.

Shipping times vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days and standard shipping takes 2-5 business days. Expedited options are also available.

We provide a detailed size guide on each product page to help you find the perfect fit. If you’re between sizes or need additional assistance, please contact us on Whatsapp.

We apologize for any inconvenience caused. Please contact our customer support team immediately with your order number and details of the issue. We will work quickly to resolve the problem.

Currently, we operate exclusively online. This allows us to offer a wider selection of products and provide better prices to our customers.